Browsing Tag

Incentives

Heidelberg for Connaisseurs

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I had the pleasure to join Susanne Fiek on one of the tours called “Culinary Ramble”. On the day it was a group of 20 young professionals from top consultancy firm who did the tour as an after work activity. The Culinary Ramble is a three hours experience, combining a city tour and a 3 course menu. The tour started at the Old Bridge where the “Ape” (more about it later in the inteview with Susanne) was waiting with chilled sparkling wine and snacks. While the guests were having their after work drink Susanne told about the history of Heidelberg and the castle, combining personal stories and making it entertaining. From there the tour followed into the old town, stopping by one building or another to tell the story, until we got to the first restaurant at the Hip hotel for the starter. Seated on three tables it gave the participants the opportunity for calm discussions and relaxation from the long day at work.

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The tour continued to the Universitätsplatz where Susanne provided us with further interesting history facts and was attentive to answer all questions. Later the tour went along the beautiful narrow streets, accompanied with personal stories and recommendation for the time we want to come to Heidelberg again.

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The tour ended at Marktplatz, just in front of the restaurant Roter Ochsen where we were to have the main course and dessert. Suddenly Susanne told us to look at the castle. At that moment the castle was lighted and that was one of the WOW moments to remember from Heidelberg.

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I even couldn’t notice that the three hours were over. I don’t want to ruin you the experience, so I just say that there is an additional surprise on the way 😉

Interview with Susanne Fiek:

1. Can you tell about your company, how long it exists and

what brought you to start it?


I started out in 2002 when I have been a tour guide for two years. Every

guided tour, even when it was “just a regular” tour of the old town or the

castle should be special for the guests: an event, even small tour can be

one, so I named may company event & event..chen Heidelberg”– “event..chen”

for the fine and small ones… J Individual, informative and – most important:

it should not be a lecture but humorous and entertaining as well!

2. Why do you think Heidelberg is attractive for business travel

(e.g. incentives) and which of your tours would you recommend

for corporate groups?


Heidelberg is attractive for all kind of travels… ;-), but especially for

business travels because the city and its very close by surroundings offer

almost every possibility which make incentives good ones.

event..chen´s “highlight” is the “Culinary Ramble” through the Old Town of

Heidelberg. The idea came more than ten years ago when I met a group, guests

of one the big companies of the region, who had been working all day in a

seminar. They were scheduled for dinner in town but before the organizers

wanted to present them with a guided tour of the city. Even though

interested in Heidelberg they were first of all interested to relax the

first time after work. My idea was: greet them, welcome them and offer them

a drink – simple but just perfect. Water, a regional Secco, salty snacks

plus talk about regional food specialities, the fame of Heidelberg and

anecdotes. Choice of the courses take place along the way (we also account

for vegetarians, vegans and food intolerances!), further surprises follow

along the way.

3. First time I’ve seen your tour I noticed that a mini- van

accompanied the tour. Can you tell more about the concept?

The little van is an “Ape” from Piaggio (means bee in Italian). We

acquired it to more flexible on our tours: we have water, champagne, glasses

and all you need for a unique special surprise reception in the trunk.

Because the Ape is so small we can go almost everywhere and hold the

receptions where our guests want to be.

4. In your opinion, what are the two or three places someone must

visit when in Heidelberg on a short trip?

Definitely the castle!!! A must! A stroll through the old town and its

picturesque alleys. The historic “Studentenkarzer” and the Old University

Building as well as the University Library´s first floor exhibitions.

And: if you feel like taking a little hike: climb up to the Philosophers

Walk!

 

 

MICE Hotel: Swiss-Garden Golf Resort & Spa Damai Laut, Malaysia

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One year ago I was invited to an incentive trip in Malaysia. The objectives of the trip were to bring company’s sales people from around the world together, educate and train them, visit company’s headquarter in Kuala Lumpur and last buy not least incentivise the employees who made good job in the past months. The trip was a combination of stay in Kuala Lumpur and in Lumut. More than 100 employees were invited on this trip and the resort which was chosen was the Swiss-Garden Golf Resort & Spa Damai Laut.

The resort has controversial reviews because of the different target audience who stay there (families, couples, business), though I enjoyed the stay and found that the service and facilities met expectations (it was my first time in Malaysia). Discussion with the organisers has clarified the decision why they chose this resort- it is hard to find resorts in Malaysia for over 100 delegated, therefore the resort was chosen to facilitate the number of delegates.

Below I provide you my review of the resort.

Accessibility and Rooms

The resort is located on the seaside, though not on an island. The region is called Lumut and the closest island is Pangkor. If you arrive outside Malaysia most probably you will have to stay overnight in Kuala Lumpur and have a transfer the next day. The journey is around four hours.

The best way for the group transfer from Kuala Lumpur is by coach.

On the way to Lumut

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The rooms were very spacious and clean though there is no proper table if you want to work on your emails. Also if you would like to use internet you would need to purchase the WiFi pass at the reception. During the stay there my day was filled with seminars and outdoor activities so I barely spent time in the room.

Welcome at the hotel

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Food and Beverage

The food was amazing! A dining area was reserved for the group for breakfast and the breakfast varied every day. It included hot and cold dishes such as eggs, omelettes, fresh fruits and vegetables, cornflakes and pastry. While the breakfast was in the same hall, the dinner took place in different restaurants of the hotel. On the first night we had traditional meat fondue with live show. The following evening we had barbeque on the beach and the last night we had cultural night with live entertainment. It was good choice to introduce us the local food and culture. It was unforgettable experience.

Last but not least there were always refreshments during the seminar and bottles of water were provided.

Meat Fondue

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Live show at the dinner

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Breakfast

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Lunch

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BBQ

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Traditional dinner

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Live show at the dinner

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Seminar Rooms and Technological Equipment

The room we used was set-up in cinema style seating, the speaker had a stage and could use power- point and microphone, though the latter was not necessary.

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Around Hotel Attractions

The resort has its own golf place but we didn’t use it.  Upon request it is possible to organise a boat day trip to Pangkor Island and other team building and outdoor incentive activities.

Boat day trip to Pangkor Island

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The resorts doesn’t have a proper own beach, so we were taken to a neighbouring beach for swimming

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Service

The hotel employees were very friendly, welcoming and attentive to any requests. Of course I got a sun burn after coming back from Pangkor Island and upon request they provided me with a cream to relieve my pain :).

Organising an event for over 100 delegates can be logistically challenging and therefore I think this resort was a very good choice. The overall experience was very good and I can definitely recommend it. The ideal stay would be 2 – 3 nights and could be best combined with 2-3 night stay in Kuala Lumpur.

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If you stayed at the hotel for business or you are an event planner organising incentives in this hotel, please share your comments and experience below.

Photos: The MICE Blog