Valerie’s updates were constantly visible on my Twitter feed in the past one and a half years, and she is notably active in the digital space when it comes to hotels, hospitality and MICE. Her podcast Stimmen für die Hotellerie and her blog Hotel-O-Motion offer weekly interviews with various experts from hotels, event planners and attendees about the latest trends in this industry, with a key focus on digitalisation, particularly digital hotel management. She helps hoteliers digitalise their processes for increased guest satisfaction, higher employee retention and improving the bottom line. She tackles the daily challenges and looks at how they can be solved with practical tips and the digital tools available.

After meeting ‘online’, we met face to face at the mbt meetingplace in Frankfurt last year and kept in touch afterwards. Valerie launched her podcast less than two years ago and it has already secured a remarkable reputation in the MICE industry. Because we share a joint passion for social media and digital marketing, a topic that interests us a great deal is influencer marketing, and therefore we also recently recorded a podcast about this area in relation to the MICE industry. As a result, we’ve decided to continue producing a short podcast series of five episodes, focusing specifically on the aspect of hotels and MICE.

Podcasting is growing in popularity, with more individuals and businesses recording, listening to and talking about podcasting. There are not enough corporates in our industry yet, but clearly a change is occurring. Podcasting is effective because it goes directly into the ear of your listeners. But why is podcasting important for business and who is listening? 

I met Susanne Illerhaus, founder of Illerhaus Marketing, through mutual connections at a trade show in 2018. In fact, prior to meeting her in person, her concept had been praised among colleagues in business discussions, highlighting her role as being an important MICE player in Germany. It was a pleasant surprise to meet the woman who is both a successful business owner and a MICE professional, and we immediately found a common language. Susanne organises her flagship events, called the MICE Branchentreff, multiple times per year. Each year, she fine-tunes the format and introduces new venues and destinations to her savvy audience of event professionals in Germany. 

She has organised these events for the last 14 years, and during that time has built an extensive and trusting network of business partners who enjoy working with her and who are happy with the results her business platform generates. As a business owner herself who also attends and exhibits at other trade shows and events, she knows that an event such as hers must justify the time and money required for her participants. Therefore, her format is constantly developing to meet the evolving needs of her stakeholders and also engage them online through the new communication channels available today.