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Events in high definition

What never stops astonishing me in this vibrant and dynamic city is that everything is possible. People come to London from all over the world, exchange ideas, create business opportunities and creative ideas become reality – such as making one of the most popular tourist attractions available for private hire.

The View from the Shard was officially opened to the public on 1st February 2013 and last week it officially announced its opening as an event space available for corporate and private hire and hosted an official launch party to give the guests a taste what it is like to host events 800ft above London. For those of you who are less familiar with London, it is the latest landmark on London’s skyline and offers the best views over the city. It is also the tallest building not only in London but in Europe. The Shard accommodates offices, restaurants, bars, the luxurious Shangri-La hotel, residences, retail and The View from The Shard visitor attraction. The latest, spreading over level 69 and 72 is the highest you can get in the building of 87 levels in total.

The entrance is just next to London Bridge tube station and what is during daytime a top visitor attraction was now “privatised” for us. After an airport like security check-in I am in the venue, exposed to animated maps, screes and graphics storytelling the historic context of The Shard and its surrounding. Then I enter the lift which takes me first to level 33.

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I change here, at the “Transfer zone” and led through an all-enveloping graffiti word map of London. If you have some minutes to spare before the transfer you can test your London knowledge as you go through! I later-on discover that the lift travels at six metres-per-second and makes the total lift journey time from Level 1 to level 68 only about 60 seconds.

When I finally arrive to the 69th floor it is already buzzing with excitement, The Diamond Boys band playing and entertaining the guests and the lovely catering team from The London Kitchen offering selection of drinks and canapés. I can’t resist my excitement and go directly to get a closer glimpse of the stunning view. On this level you get a 360 degree views for up to 40 miles (64km) over the major London landmarks such as the The Gherkin in the north, Tower of London and Tower Bridge in the east, Battersea Power Station in the south and The London Eye in the west, to mention a few. After this I go up to level 72, which is an open air viewing platform where I can hear city’s vibe below and have even more breath-taking views.

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The evening follows by a talk from Duncan Welsh, events sales manager at The View from The Shard who reveals that this summer starting from June the venue will be transformed into a pop-up garden and will team up with department store Fortnum & Mason to offer picnic packages to customers. So far the venue offers Yoga classes on Saturday mornings and Silent Disco in the evenings.

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The venue can accommodate up to 400 guests in summer and 300 in winter, depending on the setting of course. Because it is open to the public during the day, breakfast functions can take place until 9.30am and evening from 7pm.

That was an absolutely amazing and memorable experience and I can’t wait to be back and hopefully one day to host my own event there!

10 things event planners can learn from the BBC Apprentice

I barely have time to watch TV, but I do make time for the BBC Apprentice, which is now on every Wednesday from 9 – 10 pm GMT. For those of you who are not familiar with this business reality show, it is a business competition for aspiring business men and women to get investment for their business from Lord Sugar, very prominent British businessman. Each week two groups compete against each other and someone is fired from the losing team.

I came up with the idea for this post after watching last week episode at which the groups had to organise two day trips outside London. Also last season they had an episode for eventprofs at which the groups had to organise corporate away days. That was interesting! This show is a great source of ideas for eventprofs because we can learn few things:

  1. The brief

    Sometimes we get a short brief, sometimes long and we have to come up with a brilliant concept. The brief last week was “coaches are money making machines, now I want you to create your own coach tours. I’ve laid on the coaches, you need to fill them, selling tickets to tourists in London who want a day trip outside of the capital. You need to plan the tour, negotiate entry to some top attractions, and show people a good time. The team, that makes the most amount of profit in this task will win, and the losing team, at least one of you will be fired”.  Emphasises in this task was profit, but other elements are as important! It is always fascinating to see the completely two different end-results!

  2. Who’s the project manager

    As soon as the teams are set and the brief is clear, each group needs to decide who the project manager is. The PMs are usually selected based on their professional background or industry specific knowledge or sometimes with no experience at all in regard to the task in hand. Being a project manager (or event manager in that case) requires you to be very focused, results driven, know how to delegate and take responsibility. Among the two project managers last week one claimed to be an ‘event planner’ as his background is organising pub quizzes. The event community, including myself highly disagreed on that and think that there is more to event management. Very luckily his team won. The other project manager had a financial background. Many people think that it is very easy to organise events, but these task just proved how challenging it is.

  3. Teambuilding ideas

    BBC Apprentice is full of ideas for teambuilding activities. Some of the past episodes include creation of a new beer, new condiment, candles, website and so on. This show is a source of inspiration!

  4. Incentive ideas

    The group that wins each week gets rewarded. These rewards are very often a good idea for a high-end event you would organise for a client or an idea for a corporate team incentive. Some of the past rewards include:

  • Dinner in a luxury house with a top chef from Fortnum & Mason
  • 5 star country club with including a Segway experience
  • Cocktails made by UK bartender of the year
  • Art inspired reception with cocktails and canapés (Amazing idea!!) And more on YouTube
  1. Karren Brady is a great speaker

    I had the great pleasure to attend one of her key noted last year at the International Confex, you can read my summary here. She’s a fantastic presenter!

  2. Commercial awareness 

    When delivering events on behalf of our clients, we have to think commercially – how to save costs, how to generate higher margins, how to sell more tickets etc. What is your ROI?

  3. Ideas for venues

    Each time I watch an episode, I try to spot as many venues as possible. Usually they change venues for each scene and you can spot at least four per episode! Series 10 episode 4 was filmed in Imperial College, The Goring Hotel, Mahiki and the Home House Private Members Club, for example.

  4. What makes a perfect pitch

    In most of the episodes, the teams need to pitch their products to potential clients. What makes a good/ bad pitch, what feedback they receive and what makes or breaks the deal are great case studies to consider.

  5. Teamwork

    In events it is all about the team work. In the BBC Apprentice, even though they are competing against each other, they need to work as a team to win the task. They have to be coordinated, supportive, have good communication between each other and a clear strategy that everyone follows.

  6. Think of Lord Sugar as your client

    I know event planners who use the “what if” scenario. What if the supplier or the speaker doesn’t show up? What if we don’t sell enough tickets? Etc. What if you have Lord Sugar as your client? It can be very challenging to have someone like Lord Sugar as your client, true, and he will make you to go beyond all limits and over deliver. But, if you always keep in mind what will make Lord Sugar to hire you, you will be fine 🙂

To conclude, this is a fantastic show for anyone who is interested in business and entrepreneurship and wants to get inspiration for events. It is a fantastic show to watch and to critically analyse the episodes and see what elements can be improved.

What else can you add to the list? And who do you think will win series 10 :)?

With Karren Brady at the International Confex 2014, London 

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All photos © The MICE Blog
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5 Unique Venues in Nice

This week can mean only one thing for us Londoners, the winter is here. This weather makes me think about Côte d’Azur, where I was this summer. During my stay on the French Riviera, I had the pleasure to also spend a day with Nice Convention Bureau and see some of the unique venues Nice has to offer. First time I was in Nice as a tourist was three years ago, so this time I was excited to see it from a different angle.

1. Nice Observatory

By now some of you might have seen this venue in the latest movie by Woody Allen, Magic in the Moonlight or you can spot it in the official trailer. I am not sure what makes this venue more unique, the fact that it was in Woody Allen’s film or that it is an observatory, but the venue is a real gem.

It is located high up on the summit of Mont Gros from where you have a magnificent view over the city and the coast. The Observatory is an impressive building. If was built by Charles Garnier, who also built the Paris Opéra and the sliding dome was designed by Gustave Eiffel. In the main room, Le Grand Meridien, you can host up to 100 seated delegates and up to 150 for a cocktail. Also it is recommended to use the outside area, the Parvis du Grand Equatorial, during daytime where you can host up tp 250 delegates for a cocktail. If you chose the venue it is worth educating the attendees about its history so they understand and can appreciate its heritage.

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2. Cave Bianchi 1860 – Wine Museum

This was the second venue in Nice where Woody Allen filmed Magic in the Moonlight. This venue is a hidden gem as you don’t see it from the outside and don’t know about it until you enter the wine store as the venue is in the cellar. It is suitable for small corporate dinners for up to 65 delegates who want a private dining experience paired with selected and exclusive wines.

By chance there was another filming going on the day in front of Cave Bianchi 1860 so I got a glimpse of it.

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3. Marc Chagall Museum

The museum hosts the biggest permanent public collection of Marc Chagall, a Russian born artist who produced painting showcasing scenes from the Old Testament. Outside the opening hours the museum is a unique event venue which can accommodate up to 200 delegates for a banquet and cocktail. In addition, the auditorium can be used as an event space for concerts and presentations, with a total theatre style capacity of 200.

The museum has an excellent audio guide if you are interested to know more about the paintings, it is definitely worth offering to the attendees!

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4. Allianz Riviera Eco Stadium

Nice is one of the 10 French cities that will host the 2016 UEFA European Championship and the Stadium meets all the UEFA requirements to host this international event. In terms of events, the Stadium offers diverse event space for match and non-match days. The largest event space, Salon Modulables Est (East Modular Lounges, which is comprised of three spaces: Azur, 1904 and Rouge et Noir), can accommodate up to 2,000 delegates for a cocktail and 768 for a banquet. If you need a venue with a large capacity, this is the one to consider!

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5. Château de Crémat 

Château de Crémat is the birthplace of the worldwide famous logo of Coco Chanel. Legend says that she was a good friend of the owner and attended great deal of events at the castle. The logo she saw on the window which also entitles the two initials CC inspired her to use it for her new perfume, which later on she registered as her trademark. The venue is a wine growing estate in the heart of Bellet vineyards. It is possible to host events both indoors and outdoors. Indoor capacity for a banquet is 360 delegates and 500 for a cocktail reception. Outside area can accommodate up to 1,000 for a cocktail reception.

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When I go on site-visits I enjoy the education aspect of it as I get to learn a lot about history, culture and especially the hidden gems in each destinations or venue. I felt that I gained so much interesting insights, that I would have missed as a leisure tourist!

I would love to hear your opinion, which venue you liked the most and what type of events would you love to host there?

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All photos: © The MICE Blog

Hotel Venues in Monte-Carlo

Hello eventprofs! I haven’t posted anything for one week as I was so busy with the Social Media Week London but I have lots to share with you now! On Thursday I was on a speakers panel at Google Campus together with Annie Byrne from Exhibition News, Kim Benjamin from Event magazine and Hellen Beveridge from Who’s Who in Events and Pure Rocket Science. The event was about content marketing and how to generate and leverage engaging event content and blogging and it was a big honour to be invited as an event blogger. Google Campus is one of my favourite venues in London as it is the ‘home’ for London entrepreneurs and tech scene. We had only one hour for Q & A that came from the audience. Event organisers Pickevent partnered up with sli.do, a Q & A platform for live events where the audience can ask live questions and rest of the audience vote for which questions they want to be answered first. It worked out so well and the audience asked very good questions! I try to get the questions from Sli.do and integrate them in the next #EventBlogChat as one hour was definitely not enough!

One of the topics discussed was how to interact with your audience at events. As opposed to other panellist, being a blogger I have the advantage that I can share instantaneously what I want from the event on any of my platforms. I also mentioned that while I can’t write long blog articles every day, I try to interact with my readers and communicate on Facebook and Instagram with text and images. I call it micro, or live blogging where I communicate bits of information about a venue, restaurant, talk or exhibition I’m at or just attended. Twitter is another powerful platform to engage and communicate with my readers but because it has a 140 characters limit I prefer to use it for sharing links and chats.

I still have more venues from Monaco to share with you. In my previous posts I hope I took you on a nice journey that gave you some inspiration and fresh ideas, for your business or for leisure.

This time I want to share with you two more hotel venues. These hotels have fantastic conference facilities, very modern and central.

Le Méridien Beach Plaza

Le Méridien Beach Plaza is a 4-Star hotel and ideal for different types of events of different sizes such as weddings, product launches, cocktails, ceremonies, conferences and this is the only hotel in Monte Carlo that has its own private beach!

The conference centre of the hotel, the Sea Club, was renovated three years ago and has vast facilities over its five floors and 3,000 m2 to accommodate up to 2,000 people across a selection of 14 modular meeting rooms. The terraces, the swimming pool and the beach can be also set up for events of both corporate and private nature.

Le Méridien Beach Plaza recognises that the business travellers today need to maintain their work-life-balance and offers an innovative conference package that includes an entry to the fitness centre, which can be swapped with cocktails at the bar!

Also to make corporate events more fun and creative, Le Méridien offers ‘creative meetings’ where the attendees can engage in creating their own coffee drinks or cocktails or composing new macaron flavours, wine tasting and cooking classes.

Unfortunately I couldn’t see most of the conference facilities because there was an event on the day, but I had the pleasure to try the Muse Restaurant which is open from June to September. Comfy sofas in the shadow, sea view, fresh juices, was perfect! If I can give you one insider tip, you have to try the Eclairs dessert which is unique to the hotel.

Last but not least, the hotel has 403 rooms and suites and can be privatised on demand.

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The only hotel in Monte Carlo with a private beach

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The newly built conference centre with separate entrance

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The conference centre greatly benefits from the daylight

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Lunch at Muse Restaurant, open from June to September

Hotel Metropole Monte-Carlo

Located in the heart of Monte Carlo, just few minutes’ walk from the Casino it’s easy to pass by without noticing. But those who know the place know that it stands for luxury and elegance. The glamourous 5-Start Hotel Metropole offers 6 conference rooms and can accommodate up to 120 guests for lunch/ dinner and 160 guests for a cocktail in their biggest room, Salon Méditerranée.

The Japanese restaurant Yoshi (1 Michelin star) has a small outside terrace which is converted into hospitality suite during the Formula 1 race.

Lastly, the hotel has 133 bedrooms including 64 suites.

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Entrance to Hotel Metropole Monte-Carlo

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Japanese restaurant Yoshi has an external terrace, which during the F1 is converted into hospitality suite 

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City view from Yoshi restaurant  

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Salon Méditerranée for up to 160 delegates for a cocktail 

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Theatre room for up to 130 delegates for a cocktail, 100 for a theatre setting

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Possibility to organise events by the pool

That’s all for now dear eventprofs, I hope you enjoyed this virtual journey to discover MICE in Monaco and I hope you were inspired, as much as I did from this wonderful destination. Please share with me what venues you liked the most and what type of events would you like to host (or hosted) in Monaco. One thing I know for sure, I will come back 🙂

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Fairmont Monte Carlo: Creating Experience for Business and Leisure Travellers

Hello eventprofs! Today when I’m writing this post I just came back from the first day of the Social Media Week London. Events are happening from morning until the late evening around the city, and not only in London, but in 11 other different cities. I went to two events today and got back totally inspired and motivated. One word that the speakers repeated over and over again today is ‘experience’. Customers don’t want facts, but they want experiences and stories. I was one of the only ones who were there from the events industry, but I thought to myself, I’m in the industry where we create experiences for our clients, it’s all about inspiration, creativity and innovation.

If we use business term to describe experience, then we talk about ‘meeting design’. Many elements come into the equation, such as the location, venue, food and so on. If we have the right meeting design, we’ll achieve the necessary ROI and our objectives.  I’m sure my previous posts from Monaco have given you already some of this inspiration and I definitely try to transfer to you what it’s like to experience it all and bring you the small tips and hints you can use to plan your future meetings at the destination. Something that will make you and your clients to have a full experience of this magical destination.

Since I came back from the fam/press trip to Monaco, I was just thrown into the busy September month and had to catch up on all the daily work and believe it or not, new projects(!). I still have some incredible venues to share with you so here we go with this gem of a hotel – the Fairmont Monte Carlo.

There is no more central hotel than the Fairmont. Not only it belongs to one of the worlds leading hotel chains, but it also has a very favourable location as it overlooks the famous F1 circuit. On my third night in Monaco I had the pleasure to be hosted by Fairmont and had a chance to explore their MICE offer. On that day I finished all my meetings at 5pm so that allowed me enough time to get some sun by the pool. If you stay at the Fairmont you are in the center of everything happening in Monte Carlo. You’re just minutes’ walk from the Casino, Grimaldi Forum and have a wide choice of bars and restaurants, both in the hotel and outside. You’ll be surprised but that’s only a four star hotel.

In total, the hotel has 602 rooms (including 26 suites), three restaurants and bars, a casino, a pool, a Willow Stream spa and its Fitness Centre, a hair salon, shopping arcade and 18 conference and meeting rooms.

My room had a stunning sea view, but if you stay at the Fairmont during the Grand Prix F1 race maybe you’ll be more excited to stay in a room facing the city, though be aware that the prices start from about €8,000 for the weekend ;). Though the rooms facing the road will be transformed into hospitality suites, every hotel guest will have the opportunity to watch it from the rooftop. In total the hotel has four Grand Prix Suites, one of them is named after the world-renowned British racing legend “Sir Stirling Moss” who won 3 times the Monaco F1 Grand Prix: in 1956, 1960 and 1961.

The pool area and the gym are open until 10pm which is very practical and even if you have a hectic day until 7pm or so, you can still have a short training session at the gym and spa.

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My room

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View from my room, 6.30am  

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The pool

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Sir Stirling Moss suite facing the F1 circuit 

Event space

At the Fairmont you can have events from 7 people in the smallest room, Festival I, and up to 1000 for cocktail and 900 seated in the biggest room, Salle d’Or. The capacity chart gives a clear overview of all the possibilities.

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When the hotel accommodates a group (or several groups) they will set up a separate group check-in in one of the conference rooms to accelerate the process and provide you the comfort and flexibility.

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Separate check-in reception for groups  

Dining

Nobu: Nobuyuki “Nobu” Matsuhisa, is a highly influential celebrity Chef and runs his restaurants in 21 different cities around the world.  The restaurant is open every day for dinner but can be privatised for breakfast and lunch for groups.

Horizon deck: is where the breakfast was served as well as it’s open for lunch and dinner. Make sure to take enough time in the morning to enjoy the breakfast and not only you have the large buffet but also the view is stunning.

Le Saphir 24: is a Bistro Lounge & Bar which offers a 24/7 traditional French cuisine dining.

My choice for the evening was to stay at the hotel bar by the pool. That’s how I imagined my stay at the Fairmont before coming there 🙂

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Breakfast buffet, remember to allocate enough time for it 

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Nobu restaurant, can be privatised for breakfast and lunch 

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Nobu nights, DJ and drinks by the pool

Business Centre

The hotel has a small business center with all the necessary equipment you might need to prepare for your event.

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Last but not least, the Fairmont has won several awards in the past years, among others in the MICE sector which include:

– Pinnacle Award – Successful Meetings: voted as “Best European Hotel ” by decision makers for planning meetings, events, conferences, and incentive programs for 2 consecutive years 2013 and 2014.

– Meeting & Incentive Travel: Gold Award as “Best Overseas Hotel” 2010, 2011, 2012 and 2013; Silver Award as “Best Overseas Hotel” 2014, based on readers’ opinions.

– Conference & Incentive Travel magazine: Bronze trophy for the “Best Overseas Conference Hotel” category 2011.

Clients remember events as an experience while for event planners and the major stakeholders they are measured as ROI. Venue plays one of the most important elements, and if your clients get this experience thanks to the venue, such as at the Fairmont, you already achieved most of your ROI.

If you have questions about the venues or would like to share your experience, please don’t hesitate to share it in the comment section below.

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