Browsing Tag

segmentation

The MICE Exchange, episode 3: Is it time to rethink geographic market segmentation in the events industry?

The corona crisis has brought the industry together in a way we could have never imagined before. In the current climate, there are no borders and limits to how we can connect and interact with the industry online.

New online initiatives were born out of the crisis, such as the #eventprofstalk hackathon and #EventProfsTogetherAtHome, and this is just the beginning of a shift we’ll see growing in the coming years. 

While there’s a shift happening as I write, on a recent MICE Exchange Instagram Live Episode with Sabrina Meyers from Hot Hospitality Exchange (you can follow us on Instagram @themiceblog and @hothospitalitye), we discussed the event industry’s fragmentation caused by geographic market segmentation.  

The event industry consists of agencies, corporate events planners, freelancers, associations and so on. On the supplier side, there are DMCs, hotels, sales representation companies, destinations etc., and those are broken down further geographically. From an eagle-eye perspective, it’s usually agency and corporate, and from the supplier side, it’s hotels vs everything else, or alternatively seen as a stand-alone property or a service provider.